Cookies Policy

This Cookies Policy explains how Vegas Hero Casino uses cookies and similar browser technologies to support site functionality, remember player preferences, keep sessions active and collect aggregated performance data. The wording below focuses on practical, player-facing details about cookies, what they do and how you can control them.

What cookies are

Cookies are small text files stored by your browser when you visit a website. They hold short pieces of information such as session identifiers, preference flags or anonymous usage data. Similar technologies include localStorage, sessionStorage and other browser storage used to keep settings and improve page load behaviour.

Why cookies are used

We use cookies to keep the site working smoothly for you. Common uses include keeping you logged in during a session, remembering language and display preferences, saving betslip or game selections temporarily, and gathering aggregated analytics to improve speed and stability.

Essential cookies

Essential cookies are required for core site functions. Without them you cannot log in, place bets, access the cashier or maintain a secure session. These cookies do not track your activity for marketing purposes and are generally set when you sign in or navigate the site.

Session cookies

Session cookies remain active while your browser is open and expire when you close it. They are used to maintain temporary session state such as authenticated sessions, active betslip contents and live-betting connections. If you end your browser session, the related session cookies are cleared.

Persistent cookies

Persistent cookies remain on your device after the browser closes and are used to store ongoing preferences and consent choices. These cookies let the site remember your preferred language, currency selection or cookie consent setting so you do not need to re-enter them on every visit.

Functional cookies

Functional cookies enhance the site behaviour according to your choices. Examples include remembering interface preferences, keeping language or layout settings, or restoring a paused game state. Disabling these may reduce convenience but will not prevent basic access to the site.

Analytics and performance cookies

Analytics cookies collect aggregated, anonymised information about how the site is used. This covers page visits, popular sections, load times and error rates. We use this data to improve stability, page speed and the overall user experience. The information is presented in sums rather than as individual-level logs.

Preference and language settings

Cookies are used to save language, currency and other display choices so pages load using your preferences. This avoids repeating the same selections on each visit and helps pages render correctly for mobile or desktop layouts.

Login and session continuity

To keep you logged in during active play, we use authentication cookies and short-lived tokens. These help maintain secure connections for live casino, sportsbook and cashier features. Persistent "remember me" options, where available, are implemented via cookies or localStorage and can be revoked by clearing browser storage or signing out.

Device recognition

Device recognition settings, stored in cookies or local storage, help detect frequent devices and tailor session handling. This makes reconnections faster and provides smoother transitions between mobile and desktop. Device recognition is not used to build public profiles or share personally identifiable information without consent.

Security-related cookies

Security cookies support anti-fraud checks, session integrity, and basic rate-limiting for automated requests. They help protect account access and detect unusual activity. These cookies are part of the platform security measures and do not store full account credentials.

Browser storage technologies

In addition to cookies, we may use localStorage and sessionStorage to hold transient UI state and certain preferences. These storage types behave differently from cookies: sessionStorage clears after the browser tab closes, while localStorage persists until explicitly removed. IndexedDB or similar storage may be used for larger, non-sensitive caching tasks.

Third-party integrations

Some site features rely on third parties such as game providers, payment services, analytics tools and content delivery networks. These partners may set their own cookies to provide functionality, deliver games, process transactions or collect aggregated usage metrics. We do not control their cookie rules and recommend reviewing any third party privacy notices linked from the site.

Marketing and communication preferences

Marketing cookies are used to respect your communication preferences and limit repeated promotional messages. They can store consent choices, frequency caps and anonymous campaign identifiers. You can opt out of personalised marketing via the cookie settings panel or by updating your communication preferences in your account.

Cookie consent management

On first visit a cookie banner presents categories of cookies and a link to manage preferences. You can accept all cookies, decline non-essential cookies or select specific categories. Your consent choice is stored so the banner does not repeat unnecessarily. You can change those choices at any time through the cookie settings link in the site footer.

Browser cookie controls

You can control cookies through your browser settings. Common options include blocking third-party cookies, clearing cookies on exit, or refusing cookies entirely. Each browser exposes these controls in a different place within settings or preferences. Consult your browser help pages for precise steps.

Clearing or disabling cookies

Clearing cookies or disabling them will remove saved preferences and may sign you out of your account. To clear cookies, open your browser settings and remove stored site data for Vegas Hero Casino. After clearing cookies you may need to re-enter language choices, log back in and re-consent to cookie settings.

Site functionality impact when cookies are disabled

If you disable essential or functional cookies, some features may not work as intended. Examples of impacted functionality include:

Inability to remain logged in during a session
Loss of saved interface settings and language choices
Interrupted live-betting or live-stream reconnections
Reduced personalization of promotional offers
Slower page load times due to reduced caching

Technical diagnostics and performance optimisation

Cookies and browser storage help us diagnose errors and measure page performance. We collect anonymised timing data to understand slow pages, failed resource loads and other technical issues. This information is used only to stabilise the service and prioritise technical fixes.

Aggregated analytics information

Analytics data is presented in aggregate form to show trends such as most-played games, peak hours and common navigation paths. Aggregated reports enable product and UX teams to make evidence-based improvements without exposing individual-level activity.

User experience improvements

Cookies assist in testing and rolling out feature improvements. For example, A/B tests may store a temporary variant assignment so you see a consistent layout during the test. These cookies are short-lived and are used only to compare user responses and improve site design.

How to review or change cookie choices

To review or update cookie preferences:

Use the cookie settings link in the site footer to open the cookie panel.
Sign out to remove session-based cookies from your active device.
Clear site data from your browser to remove persistent cookies and local storage entries.

If you need assistance with cookie settings, contact the support team via the site help channels.

Updates to this policy

We may update this Cookies Policy to reflect changes in site features or technologies. Material changes will be noted on the site and your consent preferences may be requested again if needed. Check this page periodically for the latest information.

Last updated: Not specified